Data Deletion Instructions

You can ask us to delete your data at any time:

• Merchants: Email admin@bahas.tech from your account's registered email with the subject "Data Deletion Request" and your business name. We delete your account and business data, including connected WhatsApp credentials and message logs, within 30 days, except records we must keep by law (such as tax records). Disconnecting WhatsApp in your settings deletes its access token immediately.
• Customers of a Merchant: If you received a WhatsApp message sent through Sawaka on a business's behalf, reply STOP or BERHENTI to stop further messages. To have your phone number and message history deleted, contact that business, or email admin@bahas.tech with your phone number and the business name; we will coordinate the deletion with the business within 30 days.
• Facebook / Meta login data: If you connected WhatsApp to Sawaka through Meta, you can also remove Sawaka's access in your Meta Business settings (Business Settings → Integrations → Connected apps). We then delete the associated tokens.

We confirm by email once the deletion is complete.

See our Privacy Policy for how we collect and use data.