Privacy Policy

1. Introduction

Welcome to Sawaka ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our point of sale platform and related services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, business name, and billing address when you register for an account.
• Transaction Data: Sales records, payment information, product inventory, and customer transaction history processed through our platform.
• Usage Data: Information about how you interact with our services, including access times, pages viewed, and features used.
• Device Information: Hardware model, operating system, browser type, IP address, and device identifiers.
• Business Data: Inventory records, employee information, supplier details, and other business-related data you input into the platform.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our point of sale services.
• Process transactions and send related information, including purchase confirmations and invoices.
• Send administrative information, such as updates, security alerts, and support messages.
• Respond to your comments, questions, and customer service requests.
• Monitor and analyze usage trends to improve user experience.
• Detect, prevent, and address technical issues and fraudulent activity.
• Comply with legal obligations and enforce our terms of service.

4. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We may share your data with third-party vendors who perform services on our behalf, such as payment processing, data hosting, and analytics.
• Legal Requirements: We may disclose your information where required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your activity on our platform. Cookies help us improve your experience, analyze usage patterns, and deliver relevant content. You can control cookie preferences through your browser settings, though disabling cookies may affect the functionality of our services.

9. Third-Party Services

Our platform may contain links to or integrate with third-party services, such as payment gateways and analytics providers. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with through our platform.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: